Privacy Policy
Last updated: October 30, 2025
This Privacy Policy describes how Vemdrusk ("we", "us", or "our") collects, uses, stores, and protects information obtained from users ("you" or "your") of our website located at analysis-vemdrusk.com and any related services, features, or content we offer (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register an account, subscribe to our Service, contact our support team, or otherwise interact with us. This may include:
- Full name and contact details such as email address and phone number
- Billing information including payment method details processed through secure third-party payment processors
- Account credentials and profile preferences
- Communications you send to us, including support requests and feedback
1.2 Information Collected Automatically
When you use the Service, certain technical information is collected automatically through standard web technologies. This may include:
- Device information such as browser type, operating system, and device identifiers
- Log data including IP address, pages visited, time and date of access, and referring URLs
- Usage data describing how you interact with features of the Service
- Cookie identifiers and similar tracking technologies as described further below
1.3 Information from Third Parties
We may receive information about you from third-party sources such as analytics providers, payment processors, identity verification services, or publicly available databases. This information is combined with data we already hold to improve our Service and verify account integrity.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to the Service
- To process transactions and send related administrative communications
- To deliver, maintain, and improve the features and functionality of the Service
- To personalize your experience and provide content relevant to your usage
- To respond to inquiries, provide customer support, and resolve disputes
- To send you service-related notifications, updates, and security alerts
- To send promotional communications where you have given consent or where permitted by applicable law
- To detect, investigate, and prevent fraudulent transactions, abuse, or other illegal activities
- To comply with our legal obligations and enforce our Terms of Service
- To conduct analytics and research to understand how the Service is used and to improve it
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Contract performance: Processing is necessary to perform the contract we have with you or to take steps at your request before entering into a contract
- Legitimate interests: Processing is necessary for our legitimate business interests, including fraud prevention, network security, and service improvement, provided these interests are not overridden by your rights
- Consent: Where you have provided explicit consent to a specific processing activity, such as receiving marketing communications
- Legal obligation: Processing is necessary to comply with a legal obligation to which we are subject
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
We use cookies and similar technologies to operate and improve the Service. These include:
- Essential cookies: Required for the Service to function correctly, including session management and authentication
- Functional cookies: Remember your preferences and settings to enhance your experience
- Analytical cookies: Collect aggregated data about how users interact with the Service to help us understand usage patterns and improve performance
- Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns, where applicable
4.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or notify you when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the Service.
5. Sharing and Disclosure of Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service providers: We engage trusted third-party vendors and contractors who perform services on our behalf, such as hosting, payment processing, analytics, customer support, and email delivery. These parties are bound by confidentiality obligations and are only permitted to use your information as directed by us
- Business transfers: If we are involved in a merger, acquisition, asset sale, or restructuring, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities, including courts or regulatory bodies
- Protection of rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to safety, or violations of our Terms of Service
- With your consent: We may share your information with third parties when you have given us explicit permission to do so
6. International Data Transfers
As a transnational service, your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer personal information internationally, we take appropriate measures to ensure that your information receives an adequate level of protection, including through contractual safeguards or other legally recognized transfer mechanisms.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with us, and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, enforce our agreements, and support our legitimate business operations. When information is no longer required, we delete or anonymize it in accordance with our data management procedures.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information, subject to certain exceptions
- Restriction: The right to request that we restrict the processing of your information in certain circumstances
- Portability: The right to receive your information in a structured, commonly used, machine-readable format
- Objection: The right to object to the processing of your information where we rely on legitimate interests as a legal basis
- Withdrawal of consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a person under the applicable age of digital consent without appropriate authorization, we will take steps to delete that information promptly. If you believe we may have collected information from a minor, please contact us immediately.
11. Third-Party Links and Services
The Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access. We are not responsible for the content, privacy practices, or data handling of third-party services.
12. Marketing Communications
We may send you marketing communications about our products, services, and updates where you have opted in or where we have a legitimate interest to do so. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly. Opting out of marketing communications will not affect your receipt of essential service-related notifications.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending you a direct notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes take effect constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
| Method | Details |
|---|---|
| Company | Vemdrusk |
| Address | 107 Lor 1 Toa Payoh, Singapore 310107 |
| [email protected] | |
| Phone | +65 6278 6364 |
| Website | www.analysis-vemdrusk.com |
We are committed to working with you to resolve any concerns you may have about our privacy practices in a fair and timely manner.